Question 1

WHAT'S INCLUDED WITH THE KITTEN?

Accepted Answer

️ Age appropriately vaccination
️ Microchip
️ Deworming
 Flea treatment
️ Litterbox & scratcher training
️ Medical records 
️ 30 day complimentary pet insurance
️ 1 Year Genetic Health  Guarantee!

Question 2

DO YOU SELL KITTENS FOR BREEDING?

Accepted Answer

No, we don't sell kittens for breeding. All our kittens are sold as pets only.

Question 3

HOW  DO I RESERVE A KITTEN?

Accepted Answer

To reserve a kitten we sign a reservation contract with $800.00 non-refundable holding fee. Remainder of the payment is due at the time of picking up your kitten.  If we are delivering your kitten to you, payment is due prior to delivery, once the flight is confirmed.

Question 4

CAN I VISIT KITTENS IN PERSON?

Accepted Answer

Yes! We welcome visitors by appointment. Please contact us (650) 880-2845 to schedule your visit and get to know our kittens in person. If your kitten is located in a sister cattery, come over for meet and greet and meet some of our ready to go home kittens before placing a reservation.

Question 5

DO YOU DELIVER TO OTHER STATES?

Accepted Answer

Yes! In most cases we will personally deliver your kitten to you. If we are not able to, your kitten will be shipped with the help of flight nanny or via pet cargo. Cost will vary, depending on on method of delivery. Please contact us (650) 880-2845 to discuss delivery options.

Question 6

WHAT IS PET CARGO?

Accepted Answer

Pet Cargo area is a special room in the plane designated for traveling pets. It is pressurized and temperature controlled, to ensure your kitten travels in safety and comfort.

Question 7

THIS IS MY FIRST KITTEN. WILL YOU PROVIDE HELP/SUGGESTIONS ON HOW TO PREPARE FOR MY NEW KITTEN?

Accepted Answer

We offer an ongoing support for our pet parents and will help you prepare for your kittens arrival with a list of pet recommendations. We will also be there to support you and answer any questions you might have while your new kitten is settling in.

Question 8

WHAT IS YOUR RETURN/REFUND POLICY?

Accepted Answer

We don't offer kitten return. Once you take kitten home, he/she is yours to care for. Please make sure you want kitty before sending any money. Holding fee is non-refundable, should you change your mind, or decide that you want another kitten. It will be considered payment for boarding and lost opportunities for placement.

Question 9

CAN MY DEPOSIT BE TRANSFERED TO ANOTHER KITTEN?

Accepted Answer

We will consider your request on individual basis, for our locally bred kittens. 
Deposits on kittens from sister cattery are non-transferable, and will be forfeited if you change your mind and decide to go with another kitten. Please discuss with us your concerns prior to placing a reservation.

Delivery within the United States

FAQ

Frequently asked questions